Difficulty paying

We understand that times can be tight, but paying your rent is a top priority to avoid eviction from your home.

If you are having difficulty paying your rent, contact us as soon as possible. We have trained officers who can talk to you about the financial difficulties you are facing and can check if you are receiving all the benefits you are entitled to. We can also help if you are having problems managing your finances or refer you to independent organisations for help, if you wish.

Top tips

Please don't:

  • Ignore the problem. It won’t go away and there is plenty of help and assistance on offer.
  • Borrow more to pay off debts. You could get deeper into debt.
  • Use loan sharks (unlicensed money lenders). They lend on bad terms with high rates of interest and are likely to harass you if you get behind with your repayments.

Please do:

  • Face up to your situation and start to take action to resolve it.
  • Tackle your priority debts (such as rent and household bills) first as these have more serious consequences.
  • Be realistic about what you can pay back. Write down incomings and outgoings and make regular payments which you can afford.
  • Get in touch with everyone you owe money to and explain your situation. They may be able to offer additional help.
  • Get in touch with specialist support agencies. See the Debt advice page for more details.

The main thing is not to ignore the problem, there is plenty of help and assistance on offer.

For further information: